“Forty years ago I needed a huge machine to forge a realistic cheque,” says Frank. “Now I can do it with Photoshop in 10 minutes.”
“Every system, every technology, every document has a flaw somewhere. All you’re doing is finding that flaw and manipulating it.”
These two statements alone are great points of discussions on the future of trust(building), especially in the design of Online Dispute Resolution (ODR) systems.