Statement on Respectful Online Communication

Participants at the recently concluded Fifth International Forum on Online Dispute Resolution – Liverpool, England April 19-20, 2007 agreed to the following statement, to help progressive debates in support of online civility and respectful communications:

Drafted jointly and agreed to by consensus April 20, 2007 at the 5th International Forum on Online Dispute Resolution in Liverpool, England – held in collaboration with the United Nations Economic and Social Commission for Asia and the Pacific

“While information and communications technologies (ICT) enable unprecedented interactions between individuals around the world, they also introduce some dynamics that can degrade dialogue.

ICT enables people to communicate immediately and anonymously, often without moderation, and in some circumstances this encourages behavior (such as threats or insults) that most individuals would never engage in face-to-face.

This behavior may make people feel unwelcome, disrespected, or harassed in their online interactions. Ultimately, individuals may be dissuaded by these dynamics from participating, which undermines the vibrancy of our global conversation.

As a result, we encourage individuals to:

• communicate online with respect

• listen carefully to others in order to understand their perspectives

• take responsibility for their words and actions

• keep criticism constructive

• respect diversity and be tolerant of differences

We embrace full and open communication and recognize the unique opportunity for expression in the online environment. We support freedom of speech and reject censorship. These principles are not intended to address what ideas can be expressed, but rather the tone with which communications take place.

See here for full text.

3 comments on “Statement on Respectful Online Communication

  1. JOSEPH
    April 24, 2007 at 2:02 pm #

    Sanjana
    Nice meeting you – get back to me when convenient.
    You may find this useful:
    http://www.hrschool.org/

Trackbacks/Pingbacks

  1. Beyond O'Reilly's online civility dictum: Fostering healthy debate on the web and internet « ICT for Peacebuilding - April 26, 2007

    […] The Statement on Respectful Online Communication was drafted by Colin Rule and accepted by participants at the Fifth International Forum on Online Dispute Resolution – Liverpool, England April 19-20, 2007. The statement was drafted to reflect the interest amongst participants, many of whom did not have any direct experience of being attacked online but had nevertheless read reports of the growing rate of online abuse, to draft a statement that they could all sign up to that avoided the prescriptive and normative pitfalls of O’Reilly’s proposal and could in turn foster progressive debate that explored how and why we could create healthy debate in fora such as blogs, websites and public discussion forums. The last paragraph of the statement is accordingly very important: We embrace full and open communication and recognize the unique opportunity for expression in the online environment. We support freedom of speech and reject censorship. These principles are not intended to address what ideas can be expressed, but rather the tone with which communications take place. […]

  2. How not to disagree « ICT for Peacebuilding (ICT4Peace) - March 31, 2008

    […] after I read Java’s missive on the amount of abuse some of us face on (Sri Lankan) blogs. Colin and I have been associated with initiatives to introduce a modicum of civility into online discussions, a topic that interests me […]

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