MobileActive.org’s Katrin Verclas has a great article looking at the pros and cons of crowdsourcing election monitoring, based on the experience of Lebanon recently.
I agree that crowdsourcing anything leaves much to be desired in terms of accuracy and information fit to feed into critical decision support processes. This is why the ICT4Peace Foundation is working on a crisis information management demonstrator, built on top of Ushahidi, that has information qualification routines built in. The tool will not be for the masses, but for agencies with trusted networks of field personnel who will feed in information, with the system itself open to social media input that can be vetted by agency trusted personnel. This opens up the system to be wholly crowdsourced, à la the Lebanese model, or completely closed to those outside the trust network(s) of an agency / agencies working on a particular issue, in a certain region or towards a shared goal. The design also allows the system to be anything in between these two extremes, so that the key responders to a crisis can determine the best degree of openness. The important point that even if different international and local agencies had different approaches to what degree the system should be made public (i.e. extend to untrusted, initially unverified crowdsourced information) the common underlying information management architecture and standards would make for far greater and easier interoperability and information harmonisation.
Until such time there’s a better solution, I’ll still be training election monitors at the Centre for Monitoring Election Violence (CMEV) how to enter data into Google Maps that are verified for accuracy in a timely manner. Right now, there’s no escaping the labour required for the task – each location and incident is entered into the map directly, no automated source from the web is used to populate maps. Helps us give as close to a real time image of the ground situation in the lead up to and on the day of election, more useful we are told by extensive feedback from local media, than a mashup that just puts unverified reports on a map along with other data streams.