“Broadband” in Sri Lanka – Where the gremlins reside

ADSL

That’s a photo of where I get my SLT ADSL from. It chokes. It splutters. It dies.

But just when I was about to write this post and in the background decided to download a Top Gear episode, it magically just sprang to life.

Downloads

219Kb/s sustained for 20 minutes. Phew.

It’s not the first time my ADSL connection, of its own accord, decided to live up to what it is advertised as. Or at least something closer to it than the pissant data rate I usually get on it.

It was partly because my ADSL connection was so bad (and I’m on a business package) that I spent a small fortune and bought a HSPA 3G modem with Mobitel. Average speeds on it are much better than ADSL. And when ADSL simply gives up and dies during peak times, the 3G connection just keeps going.

What’s not so great is the measly 1.5Gb combined upload plus download package I’m on. Honestly, I usually go through that kind of data a day using my ADSL when I’m doing some multimedia work on the web.

The fact is, I pay a ridiculous amount of money a month for broadband packages that simply don’t work as advertised.  And that, whichever way you cut it, is just bull shit. The same bull shit one encounters on SLT’s broadband helpline, which asks to download an old Eudora programme from http://www.sltnet.lk and then says that if the speeds are ok from there, everything else is ok. Anything international, and apparently the copper in my Japanese junction box becomes the problem. Or some virus.

When I tell them I am on a Mac, the fun starts:

“Yes yes. Apple very good. But must be something running on background no? You have virus? No? Ah, no virus on Apple. Yes yes. Not like XP no? Ha ha. Did you try opening Eudora.exe? No, must work no? No? Not work? Did you click? Mac no – yes. Very good Apple. No exe. Yes. Ha ha. I forgot. Sorry. Must be with system then. Drivers? Did you restart? Ah. Ok. Did you restart? Ah. Ok. [Pause] Where you buy? Go ask? SLT ADSL no problem. Thank you.”

As for Dialog, the less said the better, though one does notice that they’ve changed their marketing spiel to describe Wimax speeds that now go as “up to {whatever speed}” in their recent ads.

Hopefully Lirneasia’s got some more answers to these issues.  Can’t wait.

3 Comments on ““Broadband” in Sri Lanka – Where the gremlins reside”

  1. Govindu Perera
    August 17, 2008 at 3:54 am #

    Ah you should try the dial up shit connection they give. All in all i will rather pay more for a decent service. this, Sir, is SHIT and no less. And they had the idiocy to introduce some brand options if you call them that – Bronze, means you are screwed, platinum say you are ripped off and some other unknown element means you are dumb. F them. Bless

Trackbacks/Pingbacks

  1. The State of “Broadband” in Sri Lanka - Take 1 « ICT for Peacebuilding (ICT4Peace) - March 19, 2008

    […] touched base with Lirneasia off and on broadband speeds in Sri Lanka as well as in other countries and it’s good to finally see a rigorous, impartial and […]

  2. YouTube wants more citizen journalists « ICT for Peacebuilding (ICT4Peace) - May 22, 2008

    […] YouTube, because of its sheer size and accessibility for a site of this nature, is still useful, but I use Veoh to syndicate content to both YouTube and Google Video in addition to a copy on Veoh that’s of a higher resolution. Vimeo also supports HD, which is you have a fast connection looks delicious. In general, most of newer video sharing sites have much better resolution than YouTube, but of course this comes at the price of being inaccessible of slower connection (e.g. SLT “broadband”).  […]

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